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Workflow Settings

The Workflow setting menu allows you to manage the following sections:

Workflow Settings

Tickler/Date Notify

  • Tickler/Date Notify Email Address - Email address to receive a copy of all tickler notifications sent nightly.
  • Email Leading Text - Text that appears at the beginning of the e-mail notification.
  • Email Trailer Text - Text that appears at the end of the e-mail notification.
  • Show CC in Tickler/Date Fields - Enables displaying CC fields for tickler-type fields in form entries.
  • Reset Tickler/Dates Upon Update - Resets sending of tickler notifications.
  • Send Alerts X Months in Advance - Sends notification a specified number of months before the notification date. You can override this on individual tickler records.

Routing

  • Routing Email Address - Email address to receive a copy of all routing emails.
  • Email Leading Text - Text that appears at the beginning of the e-mail notification.
  • Email Trailer Text - Text that appears at the end of the e-mail notification.
  • Route Mode - Blocks or continues routing when a recipient disapproves.
  • Send Routing Reminders Every (nth) Days - Sends email reminders after the specified number of days.
  • Show Comment Format Controls - Enables displaying comment formatting controls in routing.
  • Routing Email Daily Digest - Sends daily confirmation emails for sent digests. Recommended for system administrators monitoring email operations.

E-Signature

  • Routing Email Address - Email address to receive a copy of all signature emails.
  • Email Leading Text - Text that appears at the beginning of the e-mail notification.
  • Email Trailer Text - Text that appears at the end of the e-mail notification.

Auto Number Fields

  • Set Auto Number Format - Use formatting characters to generate custom identifiers for the Auto Number field. For example, XXX-{%YY%}-{%###%} produces XXX-24-001.

    Allowed formatting characters:

    • YY - two-digit year
    • YYYY - four-digit year
    • MM - two-digit month
    • DD - two-digit day
    • GGG - Gregorian day (day of year, 001-366)
    • # - auto-incrementing sequential number (use multiple # symbols to set zero-padding, e.g., ### = 001, 002, 003; ##### = 00001, 00002, 00003)
    • Static text - any text outside the {%%} delimiters (e.g., INV-, DRAFT-)
  • Allow Non-Managers to Add New Items - Checking this allows non-managers to add new items in dropdown fields.

Dashboard Reports

  • Show Dashboard Menu on View/Edit - Checking this lists dashboard report items on the page.

OCR

  • Enable OCR - Checking this converts newly uploaded scanned PDF documents into searchable text. The Process all PDF documents in this workflow button OCRs all unprocessed scanned PDFs into searchable versions.

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    This option only appears if OCR is enabled at the organization level.


Public Access

  • Enable Unrestricted Workflow Access - Checking this generates a URL to allow public access to records.

  • Allow File Publishing - Checking this generates a URL to allow public access to all published documents.

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    Enable these options only for non-sensitive information you want to share publicly.